| Cracks galore March 16, 2006
Reviewer: A Customer from Sacramento, California
In less than six months of using this juicer, the pulp discharge casing had 12 cracks in it, one of which leaked juice because the two types of plastic separated allowing the juice to leak through. Upon separation, liquids freely move through this tight space which becomes a breeding ground for bacteria, mold, etc. all of which inevitably end up in the juice. When I alerted Tribest (the manufacturer) to this, they sent me a new part that already had hairline cracks in it. I brought this to their attention and they said, “The lines that appear on your replacement part are formed through the manufacturing process. The molds leave very small lines that appear to be light scratches that run through the rear portion of the pulp discharge casing. Just to make sure, we have inspected several pulp discharge casings and found this to be true for all of them in the exact same areas of the part.” Hmm…isn’t it interesting that some of these “light scratches” quickly turned into severe cracks? Having seen my original pulp discharge casing fall apart so quickly, I knew that the replacement would be headed in the same direction because just like the original, and every other GS pulp discharge casing for that matter, it was cracked to begin with. I told Tribest that in light of this, I want my money back. I haven’t heard from them since. So the moral of this story is: If you buy a plastic juicer, do not expect it to last.