Never had a problem April 14, 2009
Reviewer: M Williams from calgary alberta

I don't why people are having problems. I have had mine for a couple of years now and use it regularly. Yes I did have to go online and get instructions, but then found it worked perfectly. I don't know if it is the best on the market, it is the only one I have ever used, but I use it all the time and I am very pleased with it.